Privacy Policy

Last Updated: July 25, 2025

This Privacy Policy describes how and why we might collect, store, use, and/or share (“process”) your information when you use any of the following products provided by us: Hidden Quest: Seek & Discover and Screw Escape! Nuts & Bolts (collectively referred to as the “Services”).

If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at gamefindithelp@gmail.com.

Application Data. If you use our application, we also may collect the following information if you choose to provide us with the access or permission. If you wish to change our access or permissions, you may do so in your device’s settings. Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating systems, version information and system configuration information, device and application identification numbers, browser type and version, hardware model internet service providers and/or mobile carrier, and Internet Protocol (IP) address. Push Notifications. We may request to send you push notifications regarding your account or certain features of the application.

This information is primarily needed to maintain the security and operation of our application, for troubleshooting, and for our internal analytics and reporting purposes.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

    To respond to user inquires/offer support to users. may process your information to respond to your inquiries and solve any potential issues you might have with the requested services.
    To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
    To request feedback. We may process your information when necessary to request feedback and to contact you about your use of the Service.
    To protect our Services: We may process your information as part of our effort to keep our Services safe and secure, including fraud monitoring and prevention.
We may need to share your personal information in the following situations:
    Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
    Affiliates. We may share information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
    Service providers, contractors, and other third parties who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. These services may include fulfilling orders, processing payments, customization of content, analytics, security, supporting our Services functionality, and other features offered through our Services. These service providers may have access to Personal Information needed to perform their functions but are not permitted to share or use such information for any other purposes. This may also include sharing your account information (such as your account information, purchase orders, purchase history, and your device ID) with third-party payment channels for the purpose of processing refunds.
    Legal Authority. We access, preserve and share your Personal Information with regulators, law enforcement or others where we reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities, security or technical issues, (d) protect against harm to the rights, property or safety of our company, our users, our employees, or others; or (e) to maintain and protect the security and integrity of our Website or infrastructure. In such cases, we may raise or waive any legal objection or right available to us, at our sole discretion.
Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information in the United States, and other countries.

You explicitly consent and agree to such transfer, storing, and/or processing of your information outside the country in which you reside. Nevertheless, we will handle information from or about you in accordance with this policy and applicable law regardless of where that information is stored.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
We strive to provide you with rights and choices regarding your personal information, including the right to close your account and delete your personal information. You may have certain statutory rights in relation to your Personal Information base on your location. For example, you may have the right to:
    Access your Personal Information and information relating to how it is processed. We have made this information available to you without having to request it by including it in this Privacy Policy.
    Access to a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine readable, readily usable format.
    Delete your Personal Information from our records.
    Rectify or update your Personal Information.
    Transfer your Personal Information to a third party (right to data portability).
    Restrict how we process your Personal Information.
    Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
    Object to how we process your Personal Information.
    Lodge a complaint with your local data protection authority.
    Opt-out of marketing-related emails and other communications.
    Opt-out of selling personal information and sharing for targeted advertising.

To make a request, please contact us at gamefindithelp@gmail.com. In your request, please include your email address, name, address, and telephone number and specify all relevant background. To protect your privacy and security, we may take steps to verify your identity before granting you access or making corrections to your information. You are responsible for maintaining the secrecy of your unique password and account information at all times. If the request if unlawful or invalid, or if it may infringe on trade secrets or intellectual property or the privacy or other rights of someone else, we may reject your request.

You can stop all information collection by our Services by uninstalling it using the standard uninstall process for your device.

We may update this Privacy Policy or change it from to time, in particular, to address new features and functionality that we offer to our customers. We encourage you to check back here frequently to review what has changed. The most current version of this policy will govern our use of your data when posted and can be found on our website.

We may modify or revise our privacy policy from time to time. Although we may attempt to notify you when major changes are made to this privacy policy, you are expected to periodically review the most up-to-date version found at our website or within the Services so you are aware of any changes, as they are binding on you.

If we change anything in our privacy policy, the date of change will be reflected in the “last modified date”. You agree that you will periodically review this privacy policy and refresh the page when doing so. You agree to note the date of the last revision to our privacy policy. If the “last modified” date is unchanged from the last time you reviewed our privacy policy, then it is unchanged. On the other hand, if the date has changed, then there have been changes, and you agree to re-review our privacy policy, and you agree to the new ones. In all cases, your continued use of the Services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

This privacy policy does not create rights enforceable by third parties or require disclosure of any Personal Information relating to users of the Services.
We do not guarantee error-free performance under this privacy policy. We will use reasonable efforts to comply with this privacy policy and will take prompt corrective action when we learn of any failure to comply with our privacy policy. We shall not be liable for any incidental, consequential or punitive damages relating to this privacy policy.
If you have any questions about this privacy policy, please contact us at gamefindithelp@gmail.com.